Venue Manager - Union Square Hospitality Group


: $39,570.00 - $62,650.00 /year *

Employment Type

: Full-Time


: Hospitality - Food Services

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USHG is seeking a Venue Manager to join the Union Square Events team at Theater for a New Audience!

If you re looking for an exciting and dynamic role in a fast-paced, quality-focused environment, we encourage you to apply.

The Venue Manager assists in executing the daily operations of the Cafe at Theater for a New Audience. This position serves as company ambassador and representative for all external Food and Venue operators. This position reports into and works with the Associate Director of Retail Operations for Venue Hospitality to liaise between venue operations and external partners. All hourly staff in the Cafe will report directly to this position, and maintaining consistent and clear communication between them is critical. The Venue Manager is tasked with the responsibility of building a culture of Enlightened Hospitality, while ensuring the venue remains profitable and delivers on excellent product and service. When TFANA is in an off-season or between show productions the Venue Manager will assist other venues in the Venue Hospitality division around the NYC Metro area.

Ideal candidates will meet the following requirements:

  • 2+ years Operations Management experience
  • NYC Culinary experience (preferred)
  • Prior experience in multi-national guest environments
  • Proficiency in all roles needed for an event including but not limited to: Bussing, Passing Food, Table Service, Expediting, Bartending, and Co-Captaining
  • Strong understanding of cafe-style food, service & beverage programs
  • Excellent knowledge of facilities operations
  • Excellent communication oral & written communication skills
  • Excellent leadership, organization & management skills
  • Proficiency in multiple POS platforms (Aloha, Micros, Positouch, Revel, etc)
  • Proficient in Microsoft Office programs
  • Familiarity with Inventory Management Systems
  • Strong understanding of diverse cuisine and beverage trends
  • Additional skills:

  • Classic Food / Wine Service
  • Conflict Resolution
  • Customer Service
  • Event Management / Organization
  • Food Preparation Knowledge
  • Food Safety Knowledge
  • POS Systems
  • Staff Management of 20
  • Staff Education / Motivation
  • Staffing / Scheduling
  • Skills & Requirements Qualifications

    Union Square Events (USE) is the catering and venue hospitality business from Danny Meyer's Union Square Hospitality Group (USHG). Based in Manhattan's Hudson Yards, USE creates experiences to savor that are rooted in USHG's 30-year heritage of culinary excellence and Enlightened Hospitality. Through collaborations with a diverse portfolio of best in class clients and business partners, USE produces one-of-a-kind catered events and unparalleled dining experiences within a variety of cultural, corporate and entertainment venues throughout New York City.

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Associated topics: backend, general manager, manager, operations manager, produce manager, restaurant general manager, restaurant leader, restaurant manager, restaurant operations, service manager * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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