Business Systems Specialist, Salesforce - Finance and Investment Industry Opportunity

Compensation

: $139,870.00 - $139,870.00 /year *

Employment Type

: Full-Time

Industry

: Financial Services - Banking/Investment/Finance



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TD DescriptionAbout TD Bank, America's Most Convenient BankTD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US.TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol \"TD\". To learn more, visit www.td.com.Job DescriptionAbout This RoleWe are looking for someone to plan, manage, and lead the delivery of detailed system requirements and technical and functional specifications that align to standards and frameworks. You will provide technical leadership and work in close partnership with ambitious business and technology partners, project teams and stakeholders to plan, elicit, analyze, document, communicate and lead detailed functional specifications.As a Salesforce Business Systems Specialist, you will be part of a team responsible for enabling/building foundational capabilities on Salesforce from scratch. You will work with key users from different business groups to understand current business processes and identifying areas that have opportunity to be improved and/or streamlined, and designing CRM solutions that meet the business need and are in line with industry best practices.Meaningful work is fueled by meaningful performance and career development conversations with your manager.Here are the essential job functions of this position:Uncover current state pain points and work with their delivery team to design a future state solution and decompose into user stories.Provide guidance and recommendations as well as sharing best practices across business environments and industries.Contribute new products, workflows and ideas to influence the industryServe as a trusted advisor to the client and as a Subject Matter Expert (SME) to the internal and external customers.Liaison and establish mutually beneficial relationships with product ownersIdentify risks that threaten project success and recommend work-aroundsGet creative designing, prototyping and building Salesforce systemsBuild a clear requirements development strategy for each customer engagementCommunicate Salesforces capabilities and limitations to internal partnersIdentify and inventory customer process pain points and gaps in standard methodologiesPerform rapid analysis and decomposition of complex business information into functional requirementsPerform business process modelling, user experience modeling and basic technical architecture diagrammingInterpret technical and business strategy roadmaps and apply a detailed technical solutionSynthesize technical and business information and present implementation needs and options confidentlyRegularly support the onboarding and mentoring of team membersEngage in strategy projects and support Business Architects and/or Strategy Consultants with Salesforce and business process best practicesWork in Agile Scrum cycle, groom user stories for the development work, participate to planning, and deliver products within the Scrum team.Job RequirementsWhat can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. Here are the minimum requirements for this position:Undergraduate Degree or Technical CertificateGraduate Degree preferred.7+ years relevant experience.Commitment to applying expert knowledge of business technology delivery practices and standards and related expertise, including design, development, testing and project management.Advanced knowledge of system analysis process and techniques, as well as system components, functionality, interfaces, data flows and business rules.Ability to work independently as the senior or lead system analyst and coach or guide team.Experience and comfort level acting as a subject matter expert and consultant, as well as contributor to potential project assessments.Must be eligible for employment under regulatory standards applicable to the position.InclusivenessAt TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at ...@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Associated topics: business, business analysis, business analyst, business intelligence, business systems analyst, client, customer, information technology consultant, senior consultant, support analyst * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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