Retail Associate Manager, Bilingual

Employment Type

: Full-Time

Industry

: Retail



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Retail Associate Manager, Bilingual

What you'll do in your role.

Youre a born leader. You know how to inspire people and bring out the best in them. Youre exactly the person were looking for. In this role, youll partner with the Store Manager to lead and develop your team as you make great things happen for your customers. Here are the details: Its up to you to infuse every Sales Rep with a serious passion for our products and our mission Youll also ensure that your customers get everything they need to make their experience unforgettable, and that means helping your team go the extra mile for their customers, solving the whole problem every time out No one likes to wait, and you make sure that customer wait times are as low as they can be You stay current on all our products, services, and promotions, and help your team do likewise You also help with sourcing talent and developing your store team through ongoing coaching and recognition Keeping customers happy means that you handle discounts and credits where appropriate Finally, youll help in making sure the store always looks its best

The experience you'll bring.

That kind of responsibility takes just the right kind of person. Someone ready to go the extra mile and lead by example. Heres a little more on what were looking for: Youve got some prior experience in both customer service and sales Youve also got experience managing people, with the unique ability to lead and coach people to deliver great results People who know you would say youre an amazing communicator, able to interact like a pro with customers and teammates Bilingual speakers wanted: youre fluent in English but can also communicate effectively in another language Youre computer proficient, with the ability to use basic programs like MS Office A high school degree or GED is essentialNow that you know what the jobs all about, youre probably ready to hear what all your incredible work can earn you here. At T-Mobile, were proud to offer: Competitive base pay plus unlimited commissions Benefits for part-time and full-time associates Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Phone service discounts Education reimbursement Serious growth potential for your careerThis is the opportunity to do something special, and be part of a company revolutionizing the wireless industry. And we couldnt do it without someone like you. So what do you say? Isnt it time you explored what could become the career move of a lifetime? We invite you to apply today!

Check your commute.

We'll take care of you.

Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. We also hook you up with discount programs for everyday stuff.

Families rock. But child care, adoption, and surrogacy are big decisions. We offer financial and wellness support to help reduce those burdens and navigate the details.

Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount.

Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more - even for part-time employees

Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge.

We fully foot the tuition bill at five online universities (FT only), and provide tuition assistance to other schools for FT and PT employees.

Families rock. But child care, adoption, and surrogacy are big decisions. We offer financial and wellness support to help reduce those burdens and navigate the details.

Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount.

Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more - even for part-time employees

Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge.

We fully foot the tuition bill at five online universities (FT only), and provide tuition assistance to other schools for FT and PT employees.

ProsIncredible leadership and fun environment with incentive to exceed performance goals. Outstanding benefits and a true team/family atmosphere. Truly an amazing company to start or continue your career with.

ConsAdvancement sometimes does not hinge on skill set or performance. TO be honest, this is a pain point of working with in telecom. Growing your career a lot of times comes down to \"who you know\"

Advice to ManagementNurture your loyal and consistent performers. Far too many times I've seen great talent(myself included) walk away for a greater role that could have been a win win for both parties had you chose to promote from within.

Vibrant and innovative company constantly improving and heading up in the Game.

It's really hard for a Top Sales associate to move higher in the company as they make the same as Assistant Managers.

Make the hiring process easy and eliminate multiple interviews. Assessment can be a bit shorter for the Job application. Increase Retail Associate Manager Base salaries. They basically run the show and does everything in the store. Managers overlook them but their pay is much more then the assistant managers. Some of the sales associates makes as much as Retail Associate managers. Which prevents top Sales associate to make a move to get into management.

T-Mobile legitimately cares about its employees and listens as well. When something isn't right or the employees have an opinion the company always takes appropriate action.

Nothing at this time, but I haven't been employed for that long. Should something change, I'll update my review.

Keep up the amazing job!

As Americas Un-carrier, T-Mobile USA, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The companys advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit


Associated topics: assistant manager, co manager, department supervisor, general manager, manage, retail store manager, senior manager, shift supervisor, store supervisor, supervise

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