The Senior Program Manager will be part of the Global Program Management Office (GPMO). The Senior Program Manager leads to effectively drive successful completion of all programs. Key responsibilities will include: 1. Act as Senior Program Manager for complex programs and continuously ensure their alignment to transformation goals 2. Build strong relationships with program sponsors 3. Orchestrate and drive the successful & timely completion of programs to achieve the business goals, including the identification and resolution of risks and issues which impact program delivery 4. Carry out Risk Management, mitigation planning, and workshops 5. Ensure consistency of deliverables and artifacts across all programs in portfolio 6. Manage capacity and program alignment cooperatively across the portfolio 7. Communicate to all stakeholders (including Senior Management) on a timely basis in a clear way 8. Facilitate, coordinate, and arbitrate cross-functional macro level topics with key stakeholders (often including Senior Management) 9. Participate in meetings with Regulatory agencies, where applicable 10. Employ program processes, procedures, methods, and standards for program delivery; leverage these across the O&T organization 11. Maintain weekly and monthly operating reports 12. Guarantee compliance with all application tools used for program and project management 13. In partnership with the Global Program Management Office (GPMO) managers, make certain that the collective activities of GPMO support the goal of reaching Citi's targets Qualifications 1. Bachelor's Degree or equivalent experience in IT or business 2. Demonstrated ability to independently lead program work on a global large scale level. 3. 10 years' experience in successfully managing complex projects and programs which include external suppliers through the full project lifecycle, from conception through rollout and ongoing support 4. At least 7 years' experience in genuine Program management during which s/he applied a structured approach (methodology) to the successful management, tracking, planning, monitoring and reporting of concurrent, multiple financial services projects spanning broad geographies and organizations 5. Ability to define and establish a program governance structure 6. Experience with enterprise program management tools 7. Excellent influencing, facilitation, and partnering skills 8. Exemplary written and oral communication skills which can be leveraged to consistently succeed 9. Experience and ease in interfacing with Senior Management 10. Individual should be analytical, flexible, team-oriented, have good interpersonal, communication, and follow-up skills with strong attention to detail and ability to multi-task Evidence quality leadership in motivating and inspiring people within area of responsibility 11. Technical proficiencies in MS Word, Excel, and PowerPoint 12. PMP a plus 13. Finance or accounting experience as a plus 14. NY metro based 15. Must be able to work in New York City with clients 2-4 times per week.Salary Range: NAMinimum Qualification11 - 15 years Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task
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